Who are we

Pàgina web:
Trading name: Roca & Ribes, SA
NRT: A-701693-J
Address: Av. Meritxell, 118 | AD500 Andorra la Vella | Andorra
Adresse électronique:
Activity: retail sector

Legal text

In compliance with the provisions of Law 12/2013 of 13 June that regulates e-commerce and e-commerce as well as Law 35/2014 of 27 November on electronic trust services, this Legal Notice informs that is a property of the company ROCA & RIBES, S.A. with registered office at Av. Meritxell, 118 | AD500 | Andorra la Vella (Principat d’Andorra), phone number +376 877 700 and e-mail: Registered in the Registre de Societats del Principat d’Andorra with number 6537, Llibre S-24 i Foli 283-288 and tax registration number A-701693-J.

Access and users

Access to the website attributes the status of USER to the person who makes it, and expresses the full and unreserved acceptance by the USER of each and every one of these CONDITIONS OF USE.

The provision of the website service is free of charge. Nevertheless, ROCA & RIBES, S.A. reserves the right to make access to certain specific services conditional upon the prior registration of the USER by filling out the appropriate Contact Form and/or Newsletter, which will be available, where appropriate, to those who wish to register as a REGISTERED USER.

When it is necessary for the USER to register as a REGISTERED USER or to provide personal data in order to access any of the specific services, the provisions of the section on privacy policy will apply to the collection and processing of USERS’ personal data.

The user undertakes to use the website and its services and contents without contravening current legislation, good faith, generally accepted uses and public order.

Likewise, it is forbidden to use the website for illegal or harmful purposes against ROCA & RIBES, S.A., or any other third party which, in any way, may cause damage or impede the normal functioning of the website.

Privacy policy of the website and applications

When using this website, the applications, and/or when communicating electronically with ROCA & RIBES. S.A. through its website , the personal data requested from the USER is collected and processed. The data provided by the USER will be incorporated into an automated personal data file owned by ROCA & RIBES, S.A., which will be processed for the purpose of providing the services requested by the USER. The latter authorises the automated processing of the personal data provided, necessary for the provision of the agreed services, which are covered by this privacy policy.

The personal information collected from registered customers is stored in a database owned by ROCA & RIBES, S.A. which assumes the technical, organisational and security measures that guarantee the confidentiality and integrity of the information in accordance with the provisions of Law LQPD 29/2021, of 28 October, on the protection of personal data, as well as the Regulation on the Protection of Personal Data RGPD EU- 2016/679.

ROCA & RIBES, S.A., through its website, will use the data provided by the USER internally to inform the USER of its services and the companies that make up the website, if applicable, and which it may consider to be of interest to the USER.

In any case, your data will be treated with a level of protection in accordance with the applicable regulations on Data Protection and will not be subject to automated decisions.

The party responsible for processing the personal data provided by the USER when accessing and using the website and applications is ROCA & RIBES, S.A. with registered office for these purposes: Av. Meritxell, 118 | AD500 | Andorra la Vella (Principality of Andorra).

The legitimisation for the processing is the legitimate interest of ROCA & RIBES, S.A. in maintaining the existing relationship with the USER and, if necessary, the consent of the USER. Therefore, ROCA & RIBES, S.A. will collect and keep your data for as long as the relationship remains in force and, if necessary, the USER does not revoke their consent to the processing of their data. In any case, when the personal data is no longer necessary for the purpose for which it was collected and until it is definitively cancelled, it will be kept in blocked form.

Any registered USER may at any time exercise the right to access, rectify, limit and, if necessary, delete their personal data supplied to the website., by writing to ROCA & RIBES, S.A.: Av. Meritxell, 118 | AD500 | Andorra la Vella (Principality of Andorra).

This communication can also be made by sending an e-mail to:

The USER undertakes to notify any change or modification of the personal data provided. Any loss or damage caused to the website or to agents, to ROCA & RIBES, S.A. or to any third party through the communication of erroneous, inaccurate or incomplete information shall be the sole and exclusive responsibility of the user.

Intellectual and industrial property

All the contents of the website and application, by which we mean, by way of example only, the texts, trademarks, photographs, images, icons, links, as well as their graphic design and font codes (hereinafter referred to as the “Contents”), are the intellectual property of ROCA & RIBES, S. A. or third parties, without any of the exploitation rights recognised by current intellectual property regulations being transferred to the USER, except for those that are strictly necessary for the use of the website and the application.

The identifications, trademarks, names or distinctive signs are owned by ROCA & RIBES, S.A. or third parties, without it being understood that access to the website and/or application attributes any right over the aforementioned identifications, names and/or distinctive signs.

Exclusion of liability

The OWNER acts with the greatest possible diligence to ensure that the data and information offered on its website is updated at all times, although it does not guarantee and is not responsible for the accuracy and updating of the contents of the website, and reserves the right to modify these contents at any time. The OWNER will not be responsible for the information that can be obtained through links included in the website.

The duration of the provision of the service of the website and the services is indefinite.

Without prejudice to the foregoing, ROCA & RIBES, S.A. reserves the right to interrupt, suspend or terminate the provision of the website service or any of its services.

ROCA & RIBES, S.A. does not provide any guarantee nor is it responsible, in any case, for any damage or harm of any nature that may be caused by:
– The lack of availability, maintenance and effective functioning of the website and/or its services or contents.
– The lack of usefulness, suitability or validity of the website and/or its services or contents to satisfy the needs, activities or specific results or expectations of users.
– The existence of viruses, malicious or harmful programs in the contents.
– The reception, collection, storage, storage, dissemination or transmission, by users, of the contents.
– Illegal, negligent, fraudulent use, use contrary to these General Conditions, to good faith, to generally accepted uses or to public order, of the website, its services or contents, by users.
– The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and sites available to users on the website.
– Failure by third parties to comply with their obligations or commitments in relation to the services provided to users through the website.

Commercial relations with clients shall be governed by the general conditions that, if applicable, are established by the OWNER in a specific document for this purpose, or by the specific agreements that may be agreed with clients.

Conditions of use

The use of this website implies full acceptance of the terms of this legal notice. Any possible conflicts relating to this website will be governed exclusively by the law of the Principality of Andorra. All users of the website, regardless of the territorial jurisdiction from which they access it, accept the fulfilment and respect of these clauses with express waiver of any other rights that may correspond to them.

All information and documentation available in languages other than Catalan on this website is provided for information purposes only. In the event of discrepancy between the content of the version in languages other than Catalan and that of the original version in Catalan, the latter will prevail.